A Port St Lucie homeowner (P.G.) was referred to VIP Adjusting by a family member several months after hurricane Irma after discovering a leak in June, 2018, and only then realizing was their roof damaged by the storm. This is a relatively common occurrence for homeowners to believe there’s no damage to the home, having survived the storm and not noticing anything, only to have a leak develop over the next few months. Most people don’t routinely get on their roof or check for damage until there’s a reason to believe there is a problem. Needless to say, this can put a homeowner at a disadvantage with the insurance company right from the start.

VIP Adjusting reported the claim, conducted an investigation, documented the damages, prepared an estimate, and presented the claim to the insurance company.

Our inspection revealed that there was evidence of storm damage to the roof, and that it took some time for the layers of the roof to become compromised.

The insurance company initially approached us with a low offer (less than $1,000), knowing it wasn’t sufficient, but after a little negotiation, an agreeable settlement was reached at $60,000, with almost $40,000 for replacement of the roof, and $20,000 for repair of the interior damages.