Dallas Fort Worth Public Adjusters for Residential & Commercial Insurance Claims

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VIP Adjusting ● 5301 Alpha Rd #80, Dallas, TX 75420 ● (214)217-8899 ● info@vipadjusting.com

VIP Adjusting Fights for You!

VIP Adjusting provides Public Adjusting services throughout the Dallas-Fort Worth area. Our team works on your behalf to document damage, prepare detailed estimates and negotiate with the insurance company to help you receive the proper settlement. Whether your property has experienced storm, water, hail, or fire damage, we are here to guide you every step of the way.

And if there’s no recovery, you don’t pay a fee.

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Meet Sebastian Celis

Sebastian Celis is the Branch Manager of our Dallas office and a licensed Public Adjuster who oversees all claim operations in the region. He works directly with homeowners and business owners to document losses accurately, manage inspections, and guide clients through every step of the insurance claims process. With a strong background in both field work and claim strategy, Sebastian is committed to helping policyholders secure fair and accurate settlements.

Meet Our Team

While Sebastian leads our Dallas operations locally, VIP Adjusting is supported by a full team of adjusters, estimators, and claim specialists across multiple states. To learn more about our company, our story, and the people behind VIP Adjusting, visit our About Us page. There you can meet the full team that supports every claim from start to finish.

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As your Dallas Public Adjuster We Will..

  • Reiew Your Policy & Documents

    We carefully review your insurance policy and all supporting documents to understand your coverage and the details of your loss.

  • File or Re-Open Your Insurance Claim

    Whether starting new or pursuing a supplement, we ensure your claim is filed properly and progresses without delay.

  • Establish & Manage Communications

    We manage all communication with the insurance company and provide regular updates throughout the process.

  • Inspect the Loss Location

    We perform a detailed inspection, documenting all damage thoroughly to support and strengthen your claim.

  • Produce a Detailed Estiamte

    Prepare a professional estimate of repair and replacement costs using Xactimate, the industry standard for insurance claims.

  • File & Submit Documentation

    We handle all required claim forms and documents, ensuring everything is completed and submitted accurately.

  • Negotiate on Your Behalf

    We work directly with the insurance company, presenting evidence and estimates to achieve a fair settlement.

  • Secure Payment

    We help to finalize, process and secure all payments due under your policy, including initial, supplemental, and final disbursements.

Property damage in Texas can happen fast and hits hard. From powerful hailstorms and tornadoes to wind, water, and fire losses, our team at VIP Adjusting helps homeowners and business owners across the DFW metro area navigate every step of the insurance claim process. Whether it’s your roof, interior or entire structure, we’re here to make sure you’re properly represented and fully compensated for your loss.

Claims We Handle

  • Hurricane_Claim_VIP_Adjusting

    Wind

    Strong Texas winds can tear off shingles, lift roofing materials, and drive rain into your home or business. We document all visible and hidden wind-related damage to ensure nothing is missed and your repair estimate fully reflects the true scope of loss.

  • Hail_Damage_Claim_Public_Adjuster

    Hail Damage

    Texas is no stranger to hail, from pea-sized pellets to golf-ball-sized impacts. We assess all affected surfaces, including roofing, siding, gutters, and windows, and provide detailed documentation to help you recover for both visible and functional damage.

  • Tornado

    Texas experiences more tornadoes than any other state, and when they strike, they can cause extensive damage in minutes. We thoroughly document all storm-related impacts to ensure your claim captures the full extent of the loss.

  • Roof Leaks

    Severe Texas weather, from hail to high winds, often leads to roof leaks that cause interior water damage. We identify the source, document all related damage, and ensure your claim includes the full cost of proper repairs and restoration.

  • Lightning

    Texas storms bring frequent lightning strikes that can cause fire, roof damage or electrical surges. We document all visible and hidden damage, including wiring and appliance losses, to ensure your claim fully reflects the impact of the strike.

  • Flood

    Heavy rains and flash floods are common across Texas, often causing major damage to floors, walls, and contents. We document all affected areas and handle both NFIP and private flood claims to help you recover the full amount owed under your policy.

  • Plumbing Leaks

    Burst pipes and plumbing failures are common in Texas, especially during sudden temperature drops. We locate the source, document all resulting water damage, and ensure your claim fully accounts for both the repair and restoration costs.

  • AC Leaks

    In Texas, air conditioning runs nearly year-round, often leading to condensate or drain line leaks that cause ceiling, drywall and flooring damage. We document all affected areas to ensure proper recovery for any related repairs.

  • Mold

    Texas heat and humidity create the perfect conditions for mold growth. Mold claims can be complex and must be properly investigated, filed, and documented to ensure coverage and fair compensation from your insurance company.

  • Fire_Smoke_Claim_Public_Adjuster

    Fire & Smoke

    Texas wildfires and house fires can cause extensive structural and smoke damage, often reaching well beyond the burn area. We document all affected materials and odors to ensure your claim includes the full cost of cleanup and restoration.

  • Sinkholes

    Certain parts of Dallas, including Pleasant Grove, have experienced sinkholes caused by soil erosion, aging infrastructure, and heavy rain which can lead to serious structural damage. We help assess the impact and guide you to full recovery.

  • Break In - Theft - Vandalism

    Property crimes can leave behind more than missing items, they often cause significant physical damage as well. We document all losses, from stolen property to structural and cosmetic damage, to help ensure full recovery.

  • Additional Living Expenses (ALE)

    When damage forces you to leave your home, your policy may cover temporary housing and related costs. We help confirm eligibility and ensure all qualifying expenses are properly submitted for reimbursement.

  • Loss of Use - Fair Rental Value

    If your rental property becomes uninhabitable after a covered loss, you may qualify for compensation for lost income. We help document the downtime and recover the fair rental value owed.

  • Business Interruption

    Unexpected damage can bring your operations to a halt. We assist business owners by documenting the interruption, calculating lost income, and helping recover financial losses so you can resume business quickly.

  • And More..

    Every claim is unique, and our team handles a wide range of property losses beyond those listed here. If your home or business has suffered damage, we can help you understand your coverage and guide you through the claims process.

Frequently Asked Questions

  • A Public Adjuster represents you, the policyholder, during the insurance claims process. Unlike the insurance company’s adjuster who works for the carrier, a Public Adjuster works only in your best interest. We inspect the damage, document the loss, prepare estimates, handle communication with the insurance company, and negotiate your settlement. Our goal is to help Dallas and Fort Worth homeowners and business owners recover a fair and accurate payout for their property damage.

  • Hiring a Public Adjuster ensures you have an experienced advocate who represents your interests, not the insurance company’s. In the Dallas Fort Worth area, storm, hail, and water losses are common and often complex, and insurance carriers may overlook or undervalue parts of the damage. A Public Adjuster understands Texas policies, building codes, and the documentation needed to support a fair settlement.

    At VIP Adjusting, we handle the inspection, prepare detailed estimates, manage communication with the insurance company, and negotiate on your behalf. Our goal is to make the claims process easier while helping you recover the full amount you are entitled to. Most policyholders see better outcomes when a skilled Public Adjuster is involved.

  • A Public Adjuster represents you, the policyholder, while the insurance company’s adjuster represents the carrier and their interests. A Public Adjuster works on your behalf to ensure the damage is fully documented, properly valued, and supported with the evidence needed for the best possible payout. Hiring a public adjuster in the Dallas Fort Worth area helps level the playing field and gives you an advocate throughout the entire claims process.

  • You can hire a Public Adjuster at any stage of the claim, but it is most beneficial to involve one early. A Public Adjuster can help after storm damage, hail damage, water leaks, fire, or any situation where the loss may be complex. Homeowners in the Dallas Fort Worth area often contact us when they are unsure of the process, believe their claim was underpaid, or simply want a professional to handle everything from start to finish.

  • Yes. VIP Adjusting has extensive experience handling large loss and commercial property claims. Our team can assist with apartment/condo complexes, retail spaces, office buildings, warehouses, multi unit residential properties, and other commercial structures. These claims often involve complex documentation, higher repair costs, and detailed policy requirements, and our adjusters are equipped to manage every step. From inspecting the damage to preparing estimates and negotiating the settlement, we work to ensure your business or property receives a fair and accurate recovery.

  • Public adjusters in Texas typically charge a percentage of the insurance settlement. At VIP Adjusting, you do not pay anything upfront. Our fee is based on the amount we recover for you. If there is no recovery, there is no fee. This keeps our interests aligned with yours.

  • Yes, we offer free consultations for all Dallas Fort Worth homeowners and business owners. If you have property damage or questions about your insurance claim, we can review your situation, look over your policy, and explain your options at no cost. There is no obligation and no upfront fee. You get answers, clarity, and guidance before deciding your next step.

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Certifications & Memberships

Our team maintains respected certifications and memberships throughout the insurance, restoration, and property damage fields. These affiliations show our dedication to continuous education, strong professional standards, and reliable service for every policyholder we assist. Select any logo to view additional details.

Need Assistance?

If you are in the Dallas or Fort Worth area and your property has suffered damage, fill out the form below to connect with our team for a free consultation. We can assist with new claims and help resolve challenges with active claims so you can be properly compensated for your damages.