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VIP Adjusting Fights for You!

VIP Adjusting provides Public Adjusting services throughout the Dallas-Fort Worth area. Our team works on your behalf to document damage, prepare detailed estimates and negotiate with the insurance company to help you receive the proper settlement. Whether your property has experienced storm, water, hail, or fire damage, we are here to guide you every step of the way.

And if there’s no recovery, you don’t pay a fee.

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Meet Sebastian Celis

Sebastian Celis is the Branch Manager of our Dallas office and a licensed Public Adjuster who oversees all claim operations in the region. He works directly with homeowners and business owners to document losses accurately, manage inspections, and guide clients through every step of the insurance claims process. With a strong background in both field work and claim strategy, Sebastian is committed to helping policyholders secure fair and accurate settlements.

Meet Our Team

While Sebastian leads our Dallas operations locally, VIP Adjusting is supported by a full team of adjusters, estimators, and claim specialists across multiple states. To learn more about our company, our story, and the people behind VIP Adjusting, visit our About Us page. There you can meet the full team that supports every claim from start to finish.

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Claims We Handle

Property damage in Texas can happen fast - and often hits hard. From powerful hailstorms and tornadoes to wind, water, and fire losses, our team at VIP Adjusting helps homeowners and business owners across the Dallas-Fort Worth metro area navigate every step of the insurance claim process. Whether it’s your roof, interior, or entire structure, we’re here to make sure you’re properly represented and fully compensated for your loss.

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    Wind

    Strong Texas winds can tear off shingles, lift roofing materials, and drive rain into your home or business. We document all visible and hidden wind-related damage to ensure nothing is missed and your repair estimate fully reflects the true scope of loss.

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    Hail Damage

    Texas is no stranger to hail, from pea-sized pellets to golf-ball-sized impacts. We assess all affected surfaces, including roofing, siding, gutters, and windows, and provide detailed documentation to help you recover for both visible and functional damage.

  • Tornado

    Texas experiences more tornadoes than any other state, and when they strike, they can cause extensive damage in minutes. We thoroughly document all storm-related impacts to ensure your claim captures the full extent of the loss.

  • Roof Leaks

    Severe Texas weather, from hail to high winds, often leads to roof leaks that cause interior water damage. We identify the source, document all related damage, and ensure your claim includes the full cost of proper repairs and restoration.

  • Lightning

    Texas storms bring frequent lightning strikes that can cause fire, roof damage or electrical surges. We document all visible and hidden damage, including wiring and appliance losses, to ensure your claim fully reflects the impact of the strike.

  • Flood

    Heavy rains and flash floods are common across Texas, often causing major damage to floors, walls, and contents. We document all affected areas and handle both NFIP and private flood claims to help you recover the full amount owed under your policy.

  • Plumbing Leaks

    Burst pipes and plumbing failures are common in Texas, especially during sudden temperature drops. We locate the source, document all resulting water damage, and ensure your claim fully accounts for both the repair and restoration costs.

  • AC Leaks

    In Texas, air conditioning runs nearly year-round, often leading to condensate or drain line leaks that cause ceiling, drywall and flooring damage. We document all affected areas to ensure proper recovery for any related repairs.

  • Mold

    Texas heat and humidity create the perfect conditions for mold growth. Mold claims can be complex and must be properly investigated, filed, and documented to ensure coverage and fair compensation from your insurance company.

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    Fire & Smoke

    Texas wildfires and house fires can cause extensive structural and smoke damage, often reaching well beyond the burn area. We document all affected materials and odors to ensure your claim includes the full cost of cleanup and restoration.

  • Sinkholes

    Certain parts of Dallas, including Pleasant Grove, have experienced sinkholes caused by soil erosion, aging infrastructure, and heavy rain which can lead to serious structural damage. We help assess the impact and guide you to full recovery.

  • Break In - Theft - Vandalism

    Property crimes can leave behind more than missing items, they often cause significant physical damage as well. We document all losses, from stolen property to structural and cosmetic damage, to help ensure full recovery.

  • Additional Living Expenses (ALE)

    When damage forces you to leave your home, your policy may cover temporary housing and related costs. We help confirm eligibility and ensure all qualifying expenses are properly submitted for reimbursement.

  • Loss of Use - Fair Rental Value

    If your rental property becomes uninhabitable after a covered loss, you may qualify for compensation for lost income. We help document the downtime and recover the fair rental value owed.

  • Business Interruption

    Unexpected damage can bring your operations to a halt. We assist business owners by documenting the interruption, calculating lost income, and helping recover financial losses so you can resume business quickly.

  • And More..

    Every claim is unique, and our team handles a wide range of property losses beyond those listed here. If your home or business has suffered damage, we can help you understand your coverage and guide you through the claims process.

Frequently Asked Questions

  • A Public Adjuster is a licensed insurance professional who represents you, the policyholder - not the insurance company. We handle the preparation, documentation, and negotiation of property damage claims to ensure you receive the maximum settlement you’re entitled to.

  • Most policyholders are unfamiliar with the claims process and end up underpaid or denied altogether. A Public Adjuster levels the playing field by managing the entire claim, negotiating directly with your insurer, and protecting your interests throughout the process.

  • Ideally, you should hire a Public Adjuster as soon as you discover damage, before filing a claim. We can also step in if your claim has been underpaid, delayed, or denied, or if you're feeling overwhelmed by the process.

  • We bring unmatched experience, personalized service, and a proven record of results. With VIP Adjusting, you're gaining an advocate who fights for every dollar you're owed and we don’t get paid unless you do.

  • Yes - We represent homeowners, HOAs, and businesses for wind, flood, water, fire, and more.

  • Public Adjusters charge a contingency fee based on a percentage of your settlement, meaning we only get paid if you do. There are no upfront costs or additional out-of-pocket expenses for our services. If your claim doesn’t result in a payout, you owe us nothing.

  • A Public Adjuster works for you, while the insurance company’s adjuster works for them. Our job is to advocate on your behalf, ensure nothing gets overlooked, and fight for the highest possible settlement under your policy.

Don’t See Your Question Answered Here?
Use the button below to view our full FAQ. You can also ask your question in the form provided here for a quick response.

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Need Assistance?

If you've experienced property damage and need assistance with your insurance claim, fill out the form below. Whether it's a new claim or you're having trouble with an existing one, our team is here to help guide you through the process and ensure you get the compensation you deserve.