Mediation Representation

Mediation Representation

When an insurance claim reaches a standstill, mediation can be an effective way to resolve disputes without the time and expense of litigation. In mediation, a neutral third party works with both sides to reach a mutually acceptable agreement. The process is non‑binding, meaning either party can walk away if a resolution is not reached. While the mediator facilitates the discussion, each party still needs an advocate to present their position clearly and persuasively.

At VIP Adjusting, we represent policyholders in mediation sessions, ensuring their interests are protected and their claim is fully supported. Our experience with property damage claims, policy interpretation, and negotiation allows us to present a strong case and respond effectively to the carrier’s arguments.

Why Mediation Works

Mediation can be faster, less costly, and less stressful than court. It allows both sides to be heard in a structured setting and can lead to creative settlement options that may not be available through other means. In some states, specifically Florida, mediation is built into the claims process as a required or strongly encouraged step before litigation.

What We Do in Mediation

  • Review your policy, claim file, and supporting documentation.

  • Identify and address any weaknesses in the insurance company’s position.

  • Prepare a clear, evidence-based presentation of the scope and value of your loss.

  • Guide you through the process so you know what to expect at each stage.

  • Negotiate toward a fair resolution while keeping you informed and in control.

Who We Represent

  • Homeowners

  • Condo and HOA associations

  • Commercial property owners

  • Contractors and professionals referring policyholders to us for representation

Your Advocate at the Table

In mediation, the insurance company will have experienced representatives on their side. Having VIP Adjusting on yours helps ensure the discussion is balanced and your position is heard and supported. We work to resolve disputes efficiently while protecting your rights under the policy.